VISION MULTIMEDIA SYSTEMS						SUPPORT & SERVICES
01274-403040		www.vmsystems.co.uk						Consumer price guide
SERVICE & SUPPORT
	Sales						01274-403040
	Customer Service						01274-403020
DIAGNOSIS
	General inspection and diagnosis service						from 24.95
	Laptop or Notebook Initial inspection and diagnosis						from £39.95
	Insurance quotes						from £29.95
CALL-OUT SERVICE
	Call-out: charge & first half hours service (Bradford area)						£29.95
	Call-out: hourly charge						£34.95
	Call-out to setup/configure Broadband service on your PC						£39.95
	setup/configure additional PC on Internet connection sharing						£14.95
UPGRADES
	Priority job surcharge						£14.95
	Hardware upgrade (per device)						from £14.95
	Backup customer data (upto 1Gb)						from £14.95
	Remaster operating system & install drivers						£39.95
	Rebuild personal computer						£49.95
	Rebuild personal computer & remaster operating system						£59.95
	Hard drive to Hard Drive image copy						from 14.95
	Device driver finder service (per system)						£4.99
WARRANTY'S
	Software products							Contact manufacturers' support desk
	New Personal computers - 12 months RTB hardware warranty						Free
	New Spares/Components/etc - 12 months RTB hardware warranty						Free
	New Monitors/Displays/Printers							Contact manufacturers' support desk
	2nd User/Refurbished equipment - 30 days return to base							Free
	Extended warranties						Please ask for details
	Returns (faulty or defective products under warranty)						Please ask for details
	Restocking fee (per item)				£10 or 10% of value whichever is greater
BUSINESS HOURS
	Monday to Friday:		9.30am to 5.30pm			Closed on Bank Holidays
	Saturday:		10am to 5pm			Closed on Eid-ul-Adha
	Sunday:		11am to 4pm			Closed on Eid-ul-Fitr
Vision Multimedia Systems, 582 Great Horton Road, Bradford, West Yorkshire, United Kingdom, BD7 3EU
Tel: 01274-403040   Fax: 01274-403050   Email: sales@vmsystems.co.uk
All prices include VAT, unless indicated. Vision Multimedia Systems terms & conditions apply. E&OE.